“The best-kept secret of successful leaders is love: staying in love with leading, with people who do the work, with what their organizations provide, and with those who honor the

As a leader, do you love your connection to your people and what your organization provides and to its users?

Leadership

organization by using its products and services. Leadership is not an affair of the head. Leadership is an affair of the heart.”

James M. Kouzes and Barry Z. Posner, The Leadership Challenge