Mind Your X's and Y's by Lisa Johnson.
Mind Your X's and Y's is a book about the wants, needs and likes - the cravings of the Connected Generation: Gen X (1965–1979) and Gen Y (1980–1997), and, characteristics and tendencies companies that wish to market to them should pay attention to.
Dave's suggestion for reading this book: Slip on the glasses that you see the world with, the one you live in, the one you work in and the one you go to school in. If you do, you'll connect with Lisa's observations.
I mention this suggestion above because I read a review of this book by Julia Kirby for the Harvard Business Review that dissects, criticizes and questions Lisa's findings. Honestly, these intellectual types over evaluate and analyze to the point you wonder if they are living in the real world. I have two daughters in the Connected Generation and tune into this generation when shopping, working, reading and in general observation. Lisa, along with her writing partner Cheri Hanson, are right on target!
Mind Your X's and Y's is built around ten consumer cravings of the Connected Generation:
- Shine the spotlight - extreme personalization
- Raise my pulse - adventure is the new social currency
- Make loose connections - social networking
- Give me brand candy - sharp design
- Sift through the clutter - folks like bloggers gain stature
- Keep it underground - peer-to-peer over in your face advertising
- Build it together - connected folks create
- Bring it to life - a sense of theatre in life/experiences
- Go inward - spirituality
- Give back - redefining volunteerism and contribution
Underlying these cravings are five essential criteria:
- Experience - engage, explore and participate
- Transparency - be real, authentic
- Reinvention - be flexible, embrace change
- Connection - gather, share, cooperate
- Expression - voice, share, live and be who you are
Lisa does an outstanding job of delving into the individual cravings and answering why each are craved. She also provides real world lessons, case studies and suggestions for taking action on each craving.
Real World
To get Lisa is to relate and connect to her ideas and assumptions. Rosemary and her sister Catherine, are in the process of building (along with many other wonderful women) a Tampa chapter for All Children's Hospital Guild . The Guild had been trying to start a Tampa chapter for sometime when a twenty-something employee of the hospital and her sixty-something year old boss connected with Rosemary and Catherine. Their chapter became official last month (should be added to Web site soon) and hit the ground running with forty charter members.
Now here's the gig - Do you know how hard it is to keep chamber of commerces, rotaries and associations populated with members? For those not familiar, darn hard. But this charity is starting up with forty women! I am told that the number has even increased. Out of this crew, somewhere between twenty-five and thirty are younger than forty-two years old. For the record Rosemary and Catherine are one year north and one year south of fifty respectively. (not sure how much respect I'll get after making that public :) Rosemary is a veteran of associations having been a former president of a chamber of commerce. She is acutely aware of the spirit or lack of spirit of an organization. She tells me their chapter here has spirit and the less than forty-two year olds are providing excitement and are involved!
As I've said before , I love the Connected Generation! Pick yourself up a copy of Mind Your X's and Y's, put on those glasses and see what they're all about!