"That's the expert over there. Talk to Rosemary from Amtrust Bank."
It was like laying down plywood over a path of broken glass.
My doctor's appointment and Rosemary's business function fell on the same day, same side of town and half an hour apart. Since Rosemary stopped letting me go unsupervised to the doctor, I tagged along to her function. I thought this doctor business would happen much later in life, you know, when I was old and forgetful, but that hasn't been the case. I can't remember when either Vickie (oldest daughter) or Rosemary began to accompany me.
Following the doctor we drive to the Westshore Yacht Club located on Tampa's Southwest side. The Westshore Yacht Club is a community being developed by WCI . The event that day was a luncheon designed to bring together WCI's Community Representatives (cool name for salespeople), area Realtors and WCI's preferred lenders. WCI needs to sell their tower condos, homes, town homes and estates. So they bring in the Realtors, give them some food and assault their visual senses with elaborate and richly constructed architectual renderings of the buildings. Visual stimulation and presentation is paramount for developers like WCI. I need to talk more about this in the future.
Rosemary is on a first name basis with all of the Community Reps and is greeted with warmth and friendliness. We grab a plate of food and move off to look at the main condo tower model. Soon, a table across the way fills up with five or six smartly dressed business women. Richard, one of the reps walks up and begins to talk with them. A few minutes later he says, "That's the expert over there. Talk to Rosemary from Amtrust Bank ."
Rosemary is a great conversationalist (because she listens), is a stone cold expert when it comes to residential mortgages (client's needs first), always talks in simple terms and never pushes her company or self on anyone. She does however, find breaking the ice with folks awkward. Richard's thoughtful gesture did break the ice and Rosemary moved right in. Hopefully she was able to answer a few questions and establish new business contacts.
Sometimes connecting folks can be as simple as Richard's two sentences. The next time you are at a function, give it a try.
"Psssst, that's David over there. Did you hear his wife won't let him go to the doctor by himself?"

Sweet post David. It's so nice to see how proud you are of Rosemary...and justly so. Thanks.
Posted by: Joy Des Jardins | October 22, 2005 at 10:25 AM
Hear hear - I echo Joy's comment. However I also love the point you are making Dave, about how easy connections can be made, and what generosity can accompany them. Great post.
Posted by: Rosa Say | October 22, 2005 at 05:51 PM
Joy - thanks for your kind complements!
Rosa - Watching Richard carry out this simple gesture was a lesson even for me...and you know how much I LOVE to connect folks. Most often I put a great deal of thought and effort in connecting. The lesson learned is often times it can be so much more simple.
Posted by: Dave | October 23, 2005 at 10:02 AM