Customer Service

I recently had a discussion with the Business Thoughts Blog on customer service.  I went shopping yesterday and checked out goods twice.  Two bad experiences.  As this was local experience, ranting on a blog will only help to soothe my nerves and will not help to correct the problem at these two retail outlets.

This link however, is a different story.

Although the story originator is one more blog away, I thought you might enjoy the Wizbang Blog.

Customer service?  Or lack thereof.